Austin: Today, the manager isn’t there. I hate having to call the store again and again. I don’t even bother asking the associates. They hem and haw, well, we need to talk to the manager. And even if they say, ‘pick it up,’ if the manager doesn’t want it picked up, then it’s a waste of time. Then it makes me feel stupid.
Me: THAT makes you feel stupid?
Austin: And you.
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